About - Starbucks Coffee Company
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Amenities and More
Offerings
- Coffee
- Prepared foods
- Quick bite
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
- Cozy
- Trendy
Top Reviews
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This store had excellent service for 3 years. I was able to get excellently made coffee on my 15 min break. Since they overhauled this location the service has gone so far downhill. It's rare that my coffee is correct and I've stopped ordering through the app as the time doesn't seem to matter. Having all new baristas was obviously not the best approach. I've given SO many chances. It's very disappointing.
So many low star reviews for this location you have to wonder why🤔 Came to the order at the window. They said my order would be out shortly. I started realizing many vehicles coming and going so I went back to the window. The lady opened the window and asked if she could help me. Yup, forgot my order. Didn't say sorry she forgot or sorry for the wait. No urgency to get my order complete and it was freezing outside. If you believe in genuinely good people and customer service, don't support this location.
This is probably the WORST Starbucks I have ever experienced. I have given it multiple tries in the last year or so and every single time I have come, my order is not made properly and they take an extremely long time even when no one is in line. I have actually had them remake my order almost every time I have gone unfortunately. Do not waste your time here. Their menu is not cheap and you will be disappointed with your service. Who even owns this location needs to come and monitor their store. This location has about a 3.7 star rating and that's terrible. Drive the extra couple miles towards converse for the other location by Walgreens (fm78 and crestway). They are much better and won't waste your time and money and the customer service is far superior. EDIT: In response to Starbucks, I have already contacted support and let them know. This is more to let consumers know. It comes down to who is running the store. Like I mentioned earlier, ther is a better location just a couple miles away.